Work Place Conduct

Curriculum

Considerate Conduct In The Work Place

A crucial measure of our success in business is the way we treat one another. Based on research conducted by Harvard University, The Carnegie Foundation and The Stanford Research Institute, technical skills and knowledge account for 15% of the reason you get a job, keep a job and advance in a job. 85% percent of your job success is connected to your people skills.

Considerate conduct is being civil to others in all your interactions; it’s your people skills. Civility is intergrading a code of behavior based on respect, restraint, and responsibility.

This session covers 15 aspects of civility and communication techniques that help build a team that will “outclasses the competition” by learning how to effectively communicate and connect with others in the work place.

  • Designed as a one-day seminar (9:00 am – 5:00 pm)

Elements of the seminar include:

  • 15 aspects of civility based on respect, restraint and responsibility
  • Techniques that develop real communication skills between people
  • Learn how to create a dialogue that successfully gets your message across and understood
  • Create a professional image
  • Build teamwork by defining appropriate (and inappropriate) business behaviors between superiors and subordinates, co-workers, professional associates, and clients
  • Creates a productive environment that promotes problem solving and collaboration

Also available are custom designed seminars

  • Seminars designed to meet the needs of the organization or employee. Custom seminar hours will vary from several hours to multiple days depending on the amount of material to be instructed.

All classes are planned to fit your organization’s calendar. They can be scheduled any day of the week with hours that fit your timetable, including evening sessions.

For more information, availability and booking contact today:

Phone: 602.476.1941

CLICK HERE to contact via email.