Etiquette

Curriculum
ETIQUETTE – OUTCLASS THE COMPETITION

OUTCLASS THE COMPETITION SEMINARS

Outclass the Competition

People do business with people they know, like, trust and respect. Social skills are critically important to on-going success; how you interact with others – the little things like greetings, small talk, listening & networking – will determine beneficial relationships.

Along with the social skills there are seven attributes that make up a person’s “presence power points”. They do not show up on standard tests measuring intelligence or technical expertise, but they identify you to everyone you meet.

Outclass the Competition seminars provide the soft skills and knowledge needed to be comfortable, confident and in control in any business or social setting.

  • Designed as a one-day seminar (9:00 am – 5:00 pm)

Elements of the seminar include:

The New Three R’s • Business Entertaining • Host Duties • Guest Duties • Seating Guidelines •Toasting • Styles of Eating • Place Setting Maps • Dining Do’s & Don’ts • Distinguish Yourself from the Competition • Eye Signals • How to Make an Entrance and Work a Room • Improve Your Mingling Proficiency • Conversation Skills • Handshaking — The Ultimate Greeting • Introducing Yourself and Others • Responding to Introductions • How to Remember Names • Business Card Protocol • Techno-Communication Etiquette and much more.

Outclass the Competition – Business Etiquette

  • Designed as a half-day seminar (3-4 hours)

Elements of the seminar include:

The New Three R’s • Distinguish Yourself from the Competition • Eye Signals • How to Make an Entrance and Work a Room • Improve Your Mingling Proficiency • Handshaking — The Ultimate Greeting • Introducing Yourself and Others • Responding to Introductions • How to Remember Names • Business Card Protocol • Techno-Communication Etiquette and much more.

The Dining Seminars

Outclass the Competition – Dining Skills

Table manners stand out as perhaps the single most important benchmark of etiquette. Table manners give us confidence by providing guidelines on what to do during a meal function; the reality is people judge other people by their table manners. Good table manners allow you to concentrate on the important task of any business or social meal and that is to participate.

  • Designed as a half-day seminar with dining tutorial (3-4 hours)

Elements of the seminar include:

The New Three R’s • Business Entertaining • Host and Guest Duties • Toasting • Silverware Savvy • Seating Guidelines • Taking Your Seat & Napkins • The Silent Service Code • American and Continental Styles of Eating • A Visual Dining Tutorial • Forms of Service • Eating Various Foods • Dining Dos and Don’ts and much more

Dine Like a Diplomat

  • Designed as a half-day seminar with dining tutorial (3-4 hours)

Elements of the seminar include:

The New Three R’s • Business Entertaining • Invitations • Host and Guest Duties • Seating Guidelines • Host & Guest Honor Duties • Toasting • Silverware Savvy • Napkins • The Silent Service Code • American, Asian and Continental Styles of Eating • Forms of Service • Place-Setting Maps • Eating Various Foods • World-Class Do’s and Don’ts • Dining Dos and Don’ts • Tipping and much more

Custom Tailored Seminars or Briefings

  • Seminars designed to meet the needs of the organization or employee.  Custom seminar hours will vary from several hours to multiple days depending on the amount of material to be instructed.

All classes are planned to fit your organization’s calendar. They can be scheduled any day of the week with hours that fit your timetable, including evening sessions.

For more information, availability and booking contact today:

Phone: 602.476.1941

CLICK HERE to contact via email.